Terms & Conditions
AGE RESTRICTION
This website is intended solely for the use of persons over the legal drinking age in their country of residence. To ensure legal compliance, we ask you to confirm you meet this age prior to entering the site at the ‘Age Gate’. By entering the site you consent to the use of Cookies to enable you to move around the website and use its features; and to verify both your country and age on future visits to ensure you are old enough to view the site content without requiring the re-entering of details.
Please ensure that you (referred to as the “User”, “you” or “your”) read these terms and conditions of use with care as they govern your use of and access to the Clonakilty Distillery Visitor Experience eCommerce Website (the “Site”). If you do not accept these terms and conditions of use, please do not use this Site.
SITE OWNERSHIP
This Site is owned and operated by Clonakilty Distillery Visitor Experience, Clon Dist Ltd (referred to as “Clonakilty Distillery Visitor Experience”, “Clonakilty Distillery”, “distillery” “Visitor Experience” “we”, “us” or “our”)
SITE OPERATION
This Site is controlled and operated by Clondist Ltd from our office in Cork, Ireland. The content appearing on the pages of this site (referred to as “information” or “materials”) is provided in accordance with and subject to the laws of Ireland. If any material on this Site, or your use of this Site, is contrary to the laws of the jurisdiction in which you are located then this Site is not intended for your use and we ask that you do not use this Site. You are responsible for compliance with the laws of the jurisdiction in which you are located. Clonakilty Distillery reserves the right to suspend or terminate your access and use of this Site at any time, which right it may exercise with or without notice. If given, notice will be sent to your e-mail address as notified to Clonakilty Distillery and will be deemed served two (2) hours after transmission by us.
SITE INFORMATION, PURPOSE AND UPDATES
This Site is operated for the purpose of providing general information about Clonakilty Distillery. The information contained in this Site is not intended to address your particular requirements, or to constitute an offer, promotion, or solicitation to Users to buy or sell any products or services of Clonakilty Distillery Visitor Experience. Products and services are sold only in compliance with the laws of the particular jurisdictions in which they are sold. This Site, the information provided on the pages of this Site and these TERMS AND CONDITIONS OF USE are subject to change and update by Clonakilty Distillery Visitor Experience from time to time without notification. You should periodically review the then current TERMS AND CONDITIONS OF USE, as the updated version will apply to all of your subsequent uses of this site.
DISCLAIMER
Though Clonakilty Distillery Visitor Experience has taken all reasonable steps to ensure the accuracy, currency, availability, security, correctness and completeness of the information contained on this site, the information is provided on an “as is”, “with all faults” and “as available” basis. To the fullest extent permitted by applicable law, Clonakilty Distillery Visitor Experience disclaims all warranties, conditions and terms of every kind (except duties of good faith), whether express or implied, including, without limitation, implied warranties or conditions of quality, fitness for particular purpose, title, quite enjoyment or non-infringement of intellectual property rights. Clonakilty Distillery Visitor Experience shall not be liable for any indirect or consequential loss or damage however arising as a result of your use of or reliance on this information, whether authorised or not, shall be limited to the Clonakilty Distillery Visitor Experience correction or replacement of the information. If you download any material from this site you do so at your own discretion and risk. You shall be solely responsible for any loss of data or damage to your computer system resulting from such download. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for death or personal injury, accordingly, some of the above limitations may not apply to you, the statutory rights of users dealing with Clonakilty Distillery Visitor Experience, as consumers shall remain unaffected by these terms and conditions of use.
LINKS TO OTHER SITES
Certain links on this Site lead to world wide web sites maintained by third parties. These links are provided as a convenience to you. We have not reviewed all of the information on such sites and are not responsible for the availability or content of any other sites (or sites linked to such sites) or any products or services that may be offered through any other sites. Third party sites may contain information with which Clonakilty Distillery Visitor Experience does or does not agree and links to such sites should not be taken as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. You may not frame or link to this Site without the prior written approval of Clonakilty Distillery Visitor Experience.
ELECTRONIC MAIL, SECURITY AND PRIVACY
Clonakilty Distillery Visitor Experience has taken commercially reasonable steps to ensure the security of your communications with this Site, details of which are set out in the Clonakilty Distillery Visitor Experience Accessibility Statement. The Accessibility Statement does not apply to third party sites. In accessing this Site the User accepts that electronic mail passing over the Internet may not be free from interference by third parties. In consequence, Clonakilty Distillery Visitor Experience cannot guarantee the privacy or confidentiality of any information relating to the User passing over the Internet. The User shall be responsible for your communications to this Site, including its lawfulness, truthfulness and accuracy. In particular, but without limitation, you should not post to this Site any unlawful, threatening, defamatory or obscene material or any material that could give rise to a criminal offence and/or civil liability in any relevant jurisdiction. It is entirely at your discretion to send any information to Clonakilty Distillery Visitor Experience, including applications for employment positions, which may be posted on this Site. While Clonakilty Distillery Visitor Experience is bound by applicable data protection legislation, information which is not personal may be used by Clonakilty Distillery Visitor Experience, as we may deem appropriate in order to improve our range of services to customers and suppliers. Our Accessibility Statement is available upon request.
ADVERTISING
Part of the Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with international and national law. Clonakilty Distillery Visitor Experience will not be responsible for any error or inaccuracy in advertising materials.
COPYRIGHT NOTICE AND LICENCE
The information contained in this Site, including but not limited to the content, selection and layout of text, images, graphics, animation, videos, music, sounds and other materials, are the property of Clonakilty Distillery Visitor Experience or its licensors and are protected by national and international copyright, trademark and other laws. You may browse through this Site and print or download copies of materials to a single computer for non-commercial use within your home or work environment, provided any copies, whether mechanical or electronic, retain all copyright and other proprietary notices and disclaimers. No permission is granted to make any changes to the information on this Site and all rights not expressly granted by us in these TERMS AND CONDITIONS OF USE are reserved. The limited licence to copy materials on this Site set out above does not permit incorporation of the material or any part of it in any other work or publication, whether in hard copy, electronic, or any other form. In particular, but without limitation, no materials on this Site may be copied or distributed for any commercial purposes. No materials on this Site may be reproduced or transmitted on or to, or stored in, any other web site or other form of electronic retrieval system.
TRADEMARK NOTICE
All product names, model names, slogans, logos and emblems, referred to in this Site, whether or not appearing in large print or with the TM or trademark symbol, (the “Marks”) are trademarks, service marks, or trade names of Clonakilty Distillery Visitor Experience, its licensors or joint venture partners, as appropriate. All rights in the Marks are reserved and no licence or right to use is granted to Users. In addition, the use or misuse of Marks is expressly prohibited.
GOVERNING LAW
This Site has been designed to comply with the laws of Ireland. Use of this Site is subject to the laws of Ireland (excluding Northern Ireland), which shall exclusively govern the interpretation, application, and effect of these TERMS AND CONDITIONS OF USE. The courts of Ireland shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with this Site and its use. If any provision of these TERMS AND CONDITIONS OF USE shall be held unlawful, void or unenforceable for any reason then such provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.
DELIVERY AND RETURNS
PRICE OF GOODS
The price listed on the Website (the ‘Price’) for Clonakilty Distillery products (the “Products”) will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.
ACCORDANCE WITH SPECIFICATION
Images on our website are for illustration only and might not be an exact representation of the product. Occasionally it is not practical to publish detailed specifications of all the products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the products.
PAYMENT METHODS:
All online sales are securely processed by Elavon. Payments can be made by either Visa, Visa Debit or Mastercard. All payments will be in Euro.
If you’d like to pay by bank transfer, we recommend emailing the order, shipping information plus gift message and/or special instructions and then phoning with payment details.
Our phone number is +353 23 887 8020 or visitorcentre@clonakiltydiIOstillery.ie
REFUND POLICY
When you purchase online, you will have the right to return a Product (other than perishable produce) up to 14 days after your order has been delivered if returned in a resalable condition and with the original seal in place where applicable.
DELIVERY INFORMATION
We only offer shipping to EU countries and Northern Ireland.
We will endeavour to dispatch items within 3 working days of your order where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only.
If delivery is delayed for more than 28 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products.
At the time of delivery you will be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility.
IMPORTANT INFORMATION
Whilst we try to maintain a very high standard of service there is always an element of risk in shipping alcohol.
We must warn customers that there may be customs charges or seizures when sending goods to countries outside Ireland. The customer is responsible for any additional taxes, charges, or fees imposed. In the event of seizures, we will not be able to offer any kind of compensation or refund.
If you have any concerns regarding shipping to a specific country, then we recommend contacting us first before placing an order.
PRODUCT LAUNCHES ON EQL
Items purchased via a product launch on EQL are covered by EQL Terms and Conditions and Clonakilty Distillery Visitor Experience Terms and Conditions.
Entries are strictly limited to one per person. All purchases include Irish VAT.
Shipping of items purchased via a launch on EQL will be handled by our logistics partner Lighthouse Drinks and delivery is not limited to the EU.
There may be customs charges or seizures when sending goods to countries outside Ireland. The customer is responsible for any additional taxes, charges, or fees imposed. In the event of seizures, we will not be able to offer any kind of compensation or refund.
ENTIRE AGREEMENT
These TERMS AND CONDITIONS OF USE contain the entire agreement between the parties relating to your use of this Site.
+353 23 8878020